Business — Banking — Management — Marketing & Sales

Delegation Delegate whenever possible — downwards, upwards and sideways. Delegate tasks but do not abdicate them. If it is your task, you still have the final responsibility

1) Work Sheet Consider each of the factors below and circle a number, which represents your particular behaviour. Remember there are no right or wrong answers to the procrastination indicator and its purpose is to give a general guide to your behaviour. The guide is for your personal use, so be honest with yourself.

A Time Stealer/Waster is an obstacle that gets in the way of achieving the job objective and does not contribute anything positive. See list below:

Time Management is the effective use of your time and that of your subordinates, which means organising yourself first and then your subordinates

Behavioural questionnaire and check-list Leadership checklist

The different styles which affect leadership They are shown on the graph:

Common characteristics and evolution trends of past compensation policies of western European banks Base rates used to be established through collectively negotiated agreements and fixed according to conventional structures, in a rather rigid manner (codified system of scales).

The main factors/elements of a compensation policy There are five key elements in good compensation plans for banks:

What are the qualitative factors of motivation? What type of action for a qualitative motivation You are responsible for a unit. What would be your answer to the different expectations of your colleagues, knowing that you are a manager who is convinced that the motivation of the people at work is the key to success?

The initial study and the concepts The American psychologist Frederick Herzberg has propounded a theory of motivation at work that concentrates on Job Satisfaction. He identified two basic categories of need systems: the need to avoid unpleasantness and the need for personal growth.